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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Hanners

March 21, 2024

5  out of  5 rating by Bill Hanners
"Amazing staff. Amazing agent. They have always been so helpful with whatever my family has needed. I highly suggest calling them."
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Zanna David

January 30, 2024

2  out of  5 rating by Zanna David
"I had Nikol as a agent she was rude when I complained about your guys new 7 day no insurance policy . Later she said if i was so frustrated about the new policy there always other insurance company that you can go through . that looks really bad for you guys. I Did get the insurance i came in for"
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Dawna Bates

June 21, 2023

5  out of  5 rating by Dawna Bates
"Great place for insurance. Really nice staff."
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Kenneth Troyer

January 7, 2023

5  out of  5 rating by Kenneth Troyer
"Good place to go"
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Diana Herrera

October 9, 2022

5  out of  5 rating by Diana Herrera
"always polite and know what they're talking about"
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October 3, 2022

5  out of  5 rating by SP RJ
"Easy to find location and very clean. Staff was super friendly, and the service provided was awesome and a life saver for us. Our agent was very capable and provided us with the best price and coverage with no notice on quite a short visit to the Paw Paw office...very efficient...amazing...excellent...awesome coverage and staff"
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Andrew Loveless

July 2, 2022

5  out of  5 rating by Andrew Loveless
"Always friendly and helpful..."
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Dawna Barnhill

June 16, 2022

5  out of  5 rating by Dawna Barnhill
"This is an amazing company. Great customer service and excellent rates. Thank you all again."
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Amber Henderson

June 9, 2022

5  out of  5 rating by Amber Henderson
"The staff at this office have been amazing from day one! From saving me money on my car insurance, to now helping me bundle home and auto at the best rates. I literally forwarded an email from my mortgage company asking "please help" and Ryan replied right away and ran with it! It has definitely made this entire process easier! Every time I call, it's the same; such great service! Thank you so much to you and your team!!"
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Scatterbrain Videos

March 26, 2022

1  out of  5 rating by Scatterbrain Videos
"Worst insurance agent out there .. they will screw ya every chance they get and blame insurance laws."
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Sandra Giesen

March 3, 2022

5  out of  5 rating by Sandra Giesen
"Nikol was very helpful as with all the others that work there. Never have any problems with State Farm. Everyone very knowledgeable and friendly"
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Judith Maring

February 8, 2022

5  out of  5 rating by Judith Maring
"Attentive agent who goes the extra mile. Be sure to let him quote your insurance policies. I saved quite a bit by switching to this office."
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Angela Merritt

December 14, 2021

5  out of  5 rating by Angela Merritt
"They were able to get me out of trouble and keep from getting my car towed by providing me insurance right away"
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Evelyn Branch

August 25, 2021

5  out of  5 rating by Evelyn Branch
"I have been with State Farm insurance on and off for years. That is a good place to go get your insurance."
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Thomas Cole

December 15, 2020

1  out of  5 rating by Thomas Cole
"Called for a quote last week and they never called me back... Must not need my money."
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Steve Hegedus II

October 21, 2020

5  out of  5 rating by Steve Hegedus II
"I love State Farm. They are always so kind and helpful. This has been the first time in twenty years I have needed their help but they were fast to get me taken care of. Megan is always taking care of me, she is amazing. I hope they don't start doing that silly rate increase so i don't have to take my business. Why are insurance company's so greedy and silly. Leave people's rates alone and you will have customers for life. Rather than $5 here and $3 increase there . Hope the reform fixed that."
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Robin McDaniel

July 6, 2020

5  out of  5 rating by Robin McDaniel
"Great insurance great people took care of my family for a few years now"
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Trena Kerrins

November 12, 2019

5  out of  5 rating by Trena Kerrins
"I can't say enough wonderful things about Ryan and his staff! We are beyond pleased with the customer service of this State Farm branch. Ryan was so helpful when we had a 3rd driver, our son, joined our policy. Wouldn't want anyone else handling the insurance for my family. Call them! You won't be sorry!"
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Robert Hodgemire

October 15, 2019

5  out of  5 rating by Robert Hodgemire
"Good easy place"
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Rick Anthony

August 20, 2019

5  out of  5 rating by Rick Anthony
"Very professioal,friendly"
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Jeremy Meshew

August 5, 2019

5  out of  5 rating by Jeremy Meshew
"Very pleasant and friendly staff."
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Kenneth koch

April 10, 2019

5  out of  5 rating by Kenneth koch
"Very friendly easy to work with"
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David Hadley

January 3, 2019

5  out of  5 rating by David Hadley
"Great service."
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David B1982

December 24, 2018

5  out of  5 rating by David B1982
"Amazing people work here. Friendly helpful and kind. So much better here now that Squires is gone. She was rude."
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Evelyn Branch

December 20, 2018

4  out of  5 rating by Evelyn Branch
"They are good to you."